Here to help with rides, deliveries, payments and your account.
Open the app, enter your destination and pick a tier — Oscab Go, Comfort, XL, Okada or Pragia. You'll see the exact fare before you confirm, so there are no surprises. No smartphone or data? Dial *928*311# from any phone to book the same way.
The fare is calculated from real road distance and shown to you upfront, before you book. The price you accept is the price you pay.
Accra to begin with, opening on a tight corridor and widening from there. Kumasi comes later, then Tema and the rest of Ghana.
Yes to both — you can book a ride for someone else (the driver calls them directly), or schedule a ride for later from the app.
Mobile Money on any network (MTN MoMo, Telecel Cash, AT Money), cash to your driver, or card — card payments are processed securely by Paystack.
If you cancel before a driver accepts — including when no driver is found — you get your whole fare back automatically, with nothing to contact us about. Once a driver has accepted and set off, cancelling keeps a GH₵5 fee, which goes to that driver for the fuel already spent; the rest is refunded automatically. If nothing was taken from you up front — a cash trip, or one booked on *928*311# and paid at the end — cancelling costs you nothing, because there is nothing to take the fee from. Your driver may still have spent fuel reaching you, so please only cancel if you really have to.
The same GH₵5 applies the other way round. If your driver reaches the pickup, waits at least 5 minutes and cannot reach you by phone, they can end the trip as a no-show — that counts as a cancellation. On a trip you paid for up front, the GH₵5 is kept and the rest is refunded to you; on a cash or pay-at-the-end trip there is nothing to take it from. Answering your phone, or cancelling yourself before the driver sets off, avoids it. If you think a no-show was wrong, contact us and we can waive the fee.
Our full Refund & Dispute Policy sets out every case in detail — when you get a full refund, where the money goes back to, how long it takes, and how to dispute a charge.
Order from local restaurants and shops in the app, and an okada courier brings it to you. You can track the order live from the kitchen or shop to your door.
Download the Oscab Driver app and sign up with your phone number. You'll complete a short application: your details, your vehicle, and document photos (driving licence, roadworthy certificate and a selfie with your ID are required). We review every application before you can go online.
At least 85% of every fare, depending on vehicle type — see the in-app Earnings screen for your exact rate.
In the app, go to Settings → Delete account. If you have a wallet balance, an active trip, or a pending driver payout, you'll be asked to resolve that first. See our Privacy Policy for what happens to your data afterwards.
Yes — read exactly what we collect and why in our Privacy Policy.
Call us on 024 115 8161 or email info@oscabride.com and we'll get back to you. Riders and drivers can also reach support directly from inside the app.
Oscab